CLAYTON COUNTY COORDINATED ENTRY

Please Read Before Completing the Interest Form

Clayton County Coordinated Entry is a process that assesses your housing situation and tries to connect or refer you to an appropriate housing program or community resource when one is available. Coordinated Entry itself is not a housing program. The Interest Form is not an application for housing or rental assistance and does not mean you are approved for a program. It is the first step used to understand your situation and determine appropriate next steps and resources.

 

Rental Assistance / Homeless Prevention

Hearts does not currently operate a Homeless Prevention/Rental Assistance program. You may be placed on the Pre-Waiting List for possible referral if an appropriate program begins accepting applications. Please continue checking the Resource Page at ClaytonCountyCOE.org for other agencies and rental-assistance opportunities.

 

If You Are Homeless

After you submit a completed Interest Form, Hearts staff will attempt to call you within 48 business hours to complete your Coordinated Entry Assessment.

If we are unable to reach you by phone, we will email and/or text you information directing you to ClaytonCountyCOE.org to schedule your assessment. Please make sure the phone number and email address you provide are correct and check your Spam/Junk folder for messages from Hearts.

Your assessment must be completed or scheduled within one week of submitting your Interest Form. If it is not completed or scheduled within that time, your Coordinated Entry case will be closed.

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If you still need assistance after your case is closed, you must request reactivation of your existing case by emailing coe@heartstonourishhope.org. Do not complete another Interest Form. After your assessment, you may be placed on the Pre-Waiting List if appropriate. For Rapid Rehousing, the current estimated wait is approximately 6–8 weeks or longer on the Pre-Waiting List before you may be contacted to complete a Pre-Application and begin the process of determining eligibility.

 

Emergency Shelter / Street Outreach

Emergency Shelter and Street Outreach resources or referrals may be available based on your situation and current availability. Emergency Shelter placement is not guaranteed.

 

Support While You Wait

Hearts offers stabilization and support programs on:

Wednesdays — Programs begin at 10:00 AM
1st and 3rd Saturdays — Programs begin at 10:00 AM

Please arrive by 10:00 AM. These are scheduled programs and are not open drop-in hours where you may arrive at any time during the program period.

Participation in these programs does not guarantee housing, rental assistance, financial assistance, or movement ahead on the Pre-Waiting List.

Visit ClaytonCountyCOE.org for current support programs, Emergency Shelter information, and our Community Resource Page.

 

Important

Interest Form = NOT an application or approval
Pre-Waiting List = NOT an approval or guarantee
Pre-Application = beginning of eligibility review, NOT approval

Please complete only ONE Interest Form. If you have completed an Interest Form before, do not submit another one. To request reactivation of your existing case, email coe@heartstonourishhope.org.

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After completing and submitting the application below, please allow up to 48 business hours to receive a follow-up email to complete the application process.